We make every effort to fulfil all the orders placed. However, please note that there may be certain orders that we are unable to process and must cancel. The reasons include limitations on quantities available for purchase, inaccuracies or errors in product, pricing and stock information, or problems identified by our credit and fraud avoidance department.

Our Customer Service Team will communicate to you if all or any portion of your order is cancelled. If your order is cancelled after you have done payment, the said amount will be reversed back in your Account.

Please contact us through whatsapp or e-mail(support@honeybeez.store) in case you wish to cancel the Order. On receipt of the cancellation notice, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed or shipped out by us. In some cases this can happen in an hour after you place the order. We are accepting returns only if defects in products or customer received totally a different product from what they actually ordered. Usually we are not entertaining returns for any other reasons. However, you can e-mail or whatsapp us for returns. We will consider genuine reasons.

Return time frame- within 3 days after the delivery 
Refund Time frame- If approved the amount will be credited to the original payment method within 5-7 days 
We don’t entertain any kind of Exchange or Replacement in any circumstances 

We are accepting returns only if defects in products or customer received totally a different product from what they actually ordered. We are not entertaining returns for any other reasons.